Mercy Allows Patients to Find Doctor, Schedule Appointments via Alexa

If you have an Alexa device, contacting your doctor or scheduling a new appointment is now as simple as saying “Alexa, start Mercy.”

Mercy has announced a partnership with Amazon to allow owners of Echo, Echo Dot, Echo Show and Fire tablets to do a hands-free search for primary care providers, pediatricians, or OB/GYNs.

“It’s predicted that voice-activated searches may account for up to 50 percent of web browsing by 2020,” Dr. Marc Gunter, president of Mercy Clinic, said in a press statement. “At Mercy, we realize that people are busy and the last thing they want to do is spend large amounts of time searching for health care services. We decided to introduce the Alexa skill so people can get the information they need quickly and easily with minimal interruption to their day.”

Owners of the Amazon devices will need to go to “skills” in the Alexa Skills Store and search for “Mercy.” They can then enable the skill on their device.

The Mercy skill on Alexa is only for searching for doctors or scheduling appointments; it does not dispense medical advice.

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